Digital Knowledge Co., Ltd.
Background
The KDDI Foundation has been inviting trainees from various Asian countries to Japan and conducting technology transfer and human resource development. However, since March 2020, due to the spread of the novel coronavirus infection, it has become difficult to implement training involving travel. KDDI Foundation promptly planned remote training using online methods and utilized e-learning systems twice in the fiscal years 2020 and 2021.
An overseas-exclusive e-learning ASP service optimized for delivery environment/language environment/support.
The Knowledge Deli Global utilizes a system with English as the default language and operates on servers based in Singapore. This setup enables trainees to smoothly participate in training without language barriers. Prior to the commencement of training, trainees accessed the learning environment using the provided ID and password to ensure there were no issues with viewing. Throughout the training period, trainees were able to learn at their own pace using available devices such as tablets, PCs, and smartphones, and could ask questions by contacting KDDI Foundation administrators through the system whenever needed, resolving any doubts. As a result, trainees who completed the online training were able to receive evaluations such as “recommendation of this training to colleagues” from them.
Activities related to remote training implementation
As part of the preparation for remote training, the following services were utilized.
- Operational training: It is consist of explanation of an overview of the system, specific tasks such as registering content, and checking learning record, which was conducted online.
- Lecture video recording: We utilized our in-house recording studio to capture the lecture videos. These videos were utilized for a training session.
- Support Center: We provided secondary support for operational queries and inquiries from trainees via email and phone as part of system support.
- International Development Projects
- Overseas Human Resource Development
- Support for Expansion of for Overseas Education Business
We will continue to engage in fruitful remote training amidst the ongoing COVID-19 pandemic.
DK Global Solution
In addition to serving as director of Japan’s largest e-learning group organization “e-Learning Consortium Japan” and running Japan’s only comprehensive e-learning forum “e-Learning Award Forum”, we participate in various other social contribution initiatives to further the development of e-learning, such as the e-Learning Association, ICT Education Promotion Council of Japan and The University CIO Forum. Moreover, capitalizing on our more than 28 years of experience in e-learning and with the aim of contributing to society, we established the e-Learning Strategy Research Institute in April 2007, which conducts studies and research into e-learning technologies, market and educational effects. In addition, we are simultaneously engaged in support activities targeting people studying IT technology at vocational training schools with the goal of re-employment in web-based industries.
| Digital Knowledge is focused in three areas when promoting international e-Learning services: |
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Having a track record of installations at over 2,000 schools and companies in Japan, Digital Knowledge now leads e-Learning solutions outside of Japan.
Inquiry
International Development Solution Division
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